Website Magic
← Dashboard

✦ Spell 11 · 20 min

Troubleshooting Common Problems

Goal: Know what to do when something goes wrong.

What you will learn

  • A calm, step-by-step way to handle problems
  • What to check first for twelve common issues
  • Which actions need extra care
  • When to contact support or your developer

Stay calm and go step by step

Most website problems have simple causes: a change that wasn’t published, an old page saved in your browser, an expired card, or a renewal date that slipped by.

Use the interactive guide below. Pick your problem and follow it from the top.

Important: Before any action that could delete data, change domain settings or interrupt the live website, stop and confirm with your developer or support.

  1. 1

    Pause

    no big changes

  2. 2

    Note it

    what, where, when

  3. 3

    Screenshot

    any error

  4. 4

    Simple checks

    publish? refresh?

  5. 5

    Ask early

    developer or support

The golden rules

  1. 1Don’t make big changes while panicking.
  2. 2Write down what you saw and when.
  3. 3Take a screenshot of any error message.
  4. 4Check the simple things first.
  5. 5Ask for help early. It’s cheaper than fixing a bigger problem later.

Verify in your Lovable account

For platform-specific help, start with the official documentation.

Lovable documentation

Practice activity

Interactive troubleshooting guide

Choose what’s happening. Each guide shows what might be going on, what to check first, what to do next, and when to get help.

I cannot log in.

What might be happening

  • The password may be mistyped or changed.
  • You may be using a different email than the one you signed up with.
  • Two-factor codes may be out of sync on your phone.

What to check first

  • Check which email you used to sign up (search your inbox for messages from Lovable).
  • Make sure Caps Lock is off.

What to do next

  • Use the password reset option on the login page.
  • Try a different browser or a private window.

When to contact support

If you still can’t log in, or you no longer have access to your sign-up email, contact Lovable support through the official website.

Common mistakes

Changing domain settings to “try something.”

Domain settings can take your site offline. Get help first.

Asking Lovable to “fix everything.”

Describe the exact problem, the page, and what you expected to happen.

Waiting weeks to report a broken form.

Test forms regularly and act quickly. Missed messages are missed customers.

Knowledge quiz

Three quick questions. Retake as often as you like.

Question 1

1.Your changes aren’t showing on the live site. What should you check first?

Question 2

2.Which action needs extra caution?

Question 3

3.What’s a helpful thing to include when asking for help?

Answer every question to continue.

Completion checklist